{"id":2984,"date":"2018-06-29T02:00:16","date_gmt":"2018-06-29T02:00:16","guid":{"rendered":"https:\/\/www.veritis.com\/?post_type=case_study&p=2984"},"modified":"2024-09-09T07:30:48","modified_gmt":"2024-09-09T07:30:48","slug":"it-infrastructure-support-to-staffing-services-industry","status":"publish","type":"case_study","link":"https:\/\/demolobby.com\/veritisbeta\/case-studies\/it-infrastructure-support-to-staffing-services-industry\/","title":{"rendered":"IT Infrastructure Support to Staffing and Services Industry"},"content":{"rendered":"

\"IT<\/p>\n

Client Information<\/h3>\n

The client is one of the industry leaders for IT staffing and services. It has sourced more than 75,000 IT professionals for over 5,550 IT setups across three continents. The client\u2019s insight assists job providers meet the right workforce, which is key in driving business goals.<\/p>\n

Client Requirements<\/h3>\n

As per the client requirement, Veritis team of experts offered managed IT Infrastructure services<\/a> including support server operation and maintenance involving Linux, Redhat, Solaris and AIX OS technologies.<\/p>\n

Challenges<\/h3>\n

1) Limited Storage Capacity<\/h4>\n

The client faced a significant challenge with storage limitations, which was critical for their upcoming projects. The existing infrastructure could not support the required capacity for future operations without purchasing additional storage.<\/p>\n

2) Server Maintenance and Operations<\/h4>\n

Maintaining and operating the existing servers across various operating systems, such as Linux, Redhat, Solaris, and AIX, was complex. The client needed assistance managing these systems to ensure smooth and efficient server operations.<\/p>\n

3) Manual Task Management<\/h4>\n

The client relied heavily on manual processes for server maintenance and troubleshooting, leading to inefficiencies. This manual intervention slowed down the resolution of critical issues related to applications and database teams.<\/p>\n

4) Outdated Server Setup<\/h4>\n

The client\u2019s server infrastructure was outdated, and a specific server needed to be decommissioned to build a new one with greater capacity. This transition was essential to meet storage demands and improve overall system performance.<\/p>\n

Solutions<\/h3>\n

1) Server Decommissioning and Rebuilding<\/h4>\n

Veritis identified the need to decommission and replace the outdated server with a new, high-capacity server. This move allowed the client to overcome storage limitations, support the new project, and enhance future scalability.<\/p>\n

2) Automating Daily Operations<\/h4>\n

Veritis automated the client\u2019s routine server tasks, such as patching, maintenance, and issue resolution. Veritis enhanced operational efficiency by reducing manual intervention, enabling the team to prioritize strategic initiatives.<\/p>\n

3) Comprehensive Server Support<\/h4>\n

Veritis provided 24\/7 server monitoring and maintenance, ensuring the client\u2019s systems were regularly patched and updated to industry standards. The team handled all aspects of server management, from upgrades to break-fix support, ensuring uninterrupted operations.<\/p>\n

4) Enhanced Performance and Scalability<\/h4>\n

Veritis helped the client improve system performance and scalability with the new server setup and automated processes. The streamlined infrastructure provided a more efficient, high-performing environment that met the client\u2019s growing storage and operational demands.<\/p>\n

Veritis Approach<\/h3>\n

Veritis assisted the customer with support server operation and maintenance. Our team also automated day-to-day tasks and troubleshoot issues encountered by application and database teams related to the servers. Our experts decommissioned one server and built a new server to accommodate more storage.<\/p>\n

Key Responsibilities Held<\/h3>\n